Read what our happy customers have to say to see how we’ve been helping to create beautiful spaces and exceptional experiences for over 50 years.
My first substantial purchase online was a dining room table and chairs! The experience couldnt have been better! John was very careful to make sure that I got what was expected. Delivery was on-time and VERY professional. I recommend this company highly and without reservation!
After much searching, I was so happy to find a store that sold and delivered Scandinavian-style furniture! Excellent product, excellent customer service, excellent delivery!
Attention...fellow shoppers if you've found your way to this website...stop...there is no need to look any further... Advance Furniture store exceeded my expectations and beyond with assisting me on purchasing my beautiful wave dining table... I absolutely love it!! My order was a custom order...and also priced slightly lower than other competitors... I live in Michigan and my salesman John was extremely helpful with answering all of my many questions and keeping me updated on my purchase!! Advance Furniture definitely has a customer for life... signed happy in Michigan!!
This is the first time I bought furniture from an out of state company and did so based on the reviews I read so I am adding one also. John has been fantastic every step of the way, from communicating with me regarding delivery, to setting up the furniture. I bought a motorized sectional with USB ports in each chair and I had a problem where one of the USB port was not working and John found an excellent company in FL that came and fixed it. The leather sectional is also of exceptional quality. I would definitely recommend Contemporary Furniture and will continue to use them for any furniture needs in the future.
Thank you again for providing me with excellent customer service and high quality furniture. I have been a customer for close to 20 years now! My latest purchase of a sofa exceeded my expectations. The quality and color of the leather is gorgeous. Many thanks!
High quality furniture with incredible design. 1000s of design options with fully customizable pieces. Low-pressure sales staff willing to answer any and all questions. The owners have each spent nearly two hours with my wife and I and we aren't even close to a purchase yet. Just asking questions, chatting, and learning about the stock here takes more time than most furniture stores want to spend with you to make a purchase
Jeff and Deane
Our experience with Chris and John far, far exceeded our expectations, I came from traditional furniture and Jeff with antiques. We decided to look at contemporary as a complete change. When I thought of modern, I thought sleek, but uncomfortable. The furniture at Advance is anything but. We selected furniture for four rooms and absolutely love it all. We could not have made the transition to such beautiful, comfortable furniture without Chris's awesome expertise.and working around the color scheme I wanted to accomplish. We are so very pleased, we know we will be buying more furniture from them!!
I can't be more pleased with the buying and set-up experience related to the purchase of my beautiful leather couch. Owner John Kenyon came to my house to set up my furniture and made certain I was pleased with the results. There are no other furniture companies that could possibly provide the level of attention and commitment to customer satisfaction that this family - owned business provides. Truly unique in an age of huge impersonal chain stores. I'm a new 'life long' customer!
Joe & Cheryl
We are so pleased with our new couch & ottoman. They couldn't be more perfect in our family room. The quality of Advance Furnture and their professionalism would certainly be hard to beat. HAPPY IS WHAT WE ARE!!!GREAT JOB !!!! Our daughter is already planning a trip when she is ready for furniture.
We love doing business with Advance! John provides stellar customer service in patiently helping us select the perfect bedroom set to meet our needs. He knows the product and makes extraordinary effort to get to know the customers and understand our preferences. Brandon is outstanding at setting up delivery to meet our schedule. In addition to the excellent personalized customer service, the furniture is beautiful and well made. We've purchased from Advance years before this transaction and will certainly do business with this great company again! Thank you!
We experienced a few glitches with the manufacturers, but Advance handled it well and treated us with the utmost care. We love our bedroom set and will return for future purchases.
This company is wonderful. When they say, 100% customer satisfaction, is their goal, they mean it! We purchased a large dining room table and had difficulty with assembly and alignment of some of the elements. John Kenyon & Advance Furniture worked with us tirelessly until everything worked perfectly. Even though they are based in New York and we live in Chicago, they contracted with Chicago area, local, technicians who came to work on solving the problem taking considerable time and care. We highly recommend Advance Furniture and would not hesitate to make any purchases in the future. Thanks John!!! Kudos!!
Our purchase of two chests was handled very competently by the CF staff. They also caught an ordering error on a timely basis and corrected. The pieces were packed and loaded on a pallet in a very professional manner. I dealt with this company 15+ years ago also and nothing has changed. Very professional all around!
Dear Chris and john,Just a quick thank you for the time you both spent helping me pick out second powered recliner. You have such a wide selection of options that your help in deciding was invaluable. That's the kind of customer service that keeps customers coming back again and again!
Buongiorno, Brandon. The Margo sofa is here, safe and sound. I hadn't told you that my wife and bought a new sofa because we're moving to England, Oxford to be exact, and all of our other furniture is in excellent condition. We fawned over Margo for a while then re-wrapped her. Hopefully, by the end of March or early in April she'll be sailing across the Atlantic.It took weeks and weeks, looking at literally thousands of sofas before I settled on this one. Dealing with a professional like you made the journey all that more worth the effort. You certainly nailed the three P's: Polite, professional, pleasant. Let me know what I can do as far as commenting on my dealings with you. Again, thanks so much Brandon.
Brandon, I received the chairs. I just want to tell you how absolutely impressed I have been with your customer service. In addition, I was ecstatic to discover there was not a single hint of damage on any of the chair pieces, expertly packed and protected, high praise and applause to you and your team! I plan to post this in a yelp review shortly with nothing less than 5-stars. I considered taking this as a “test” order... you have now passed. I become very loyal to places that work hard to earn my trust. Thank you again and I look forward to ordering with you again soon!
I can not say enough about the customer service that John provided to us. He worked very hard to find the perfect chairs for our restaurant. When the fabric for our chairs was not strong enough for our commercial application he searched and found the right fabric. They are the go to for all your furniture needs. This company works hard for you.Thank you John for everything could not have done it without you! The chairs and barstools are beautiful!
I have purchased a few items from John & Chris and I have been extremely happy with all of them. I love the quality of everything in their store! In particular, I recently purchased this sofa and wanted a very firm cushion. The sofa arrived and I loved it, but the cushions weren't as firm as I expected. I called John, and at his expense, he replaced them with new extra-firm cushions as well as sent a re-upholsterer to my house to sew in the tufts. I was skeptical that it would look like before, but the couch looks and feels great! I am very impressed with John's demeanor, integrity and his desire to keep the customer happy. It was a pleasure doing business with him and his staff.
Hi John, sorry it's taken so long for me to sincerely thank you! for all your hard work on our BEAUTIFUL!!! new head board. Really want to thank you for coming out to the house (never hear of house calls anymore, not even for doctors!) and writing that great letter pleading our case for warranty. The two gentlemen who delivered the headboard did a great job. There aren't enough words to thank you and express appreciation for you and your business. We'll stop by soon and thank you in person. :)
John Kenyon was extremely patient and helpful while my husband & I went back and fourth on trying to decide on colors for the Cubus TV Credenza we selected. We finally chose an exotic wood paired with a solid wood grain. The end result is a beautiful piece of furniture that looks great in our living room. In addition, Brandon in shipping was very accommodating when we thought we might have to change the original shipment date. The delivery carrier used for our shipment was an excellent choice. The men took their time with unwrapping and placement of the credenza. The men were polite and cheerful.We would recommend Contemporary Furniture, John and his staff to anyone contemplating an online furniture purchase.
John Kenyon pulled the proverbial rabbit out of the hat -- he was able to order and deliver the Mobican Classica Gents Chest and Double Dresser matching the color of our existing Mobican Classica bed. Our kudos for splendid service over and above and doing so in a friendly, knowledgeable manner. Our thanks.
This testimonial is about the product and customer service. We purchased this dining set and 4 chairs around 1985 and it is still beautiful but after 3 moves the table developed a wobble. I contacted Advance Furniture for a recommendation of a furniture repair shop but John responded immediately and suggested I check a few things first. We narrowed it to the trestle join to the legs and John sent a tool that fixed the problem immediately. He even said to keep the tool. Now that's customer service! Great support even after 30 years!
Hey Brandon: We did it! After so many months of working together on this project, it is now a "done deal!" The moving company arrived this morning to install, and my bed is finally in place! I love it, notwithstanding, I will rarely use it as it is placed in my guest room. Finally, I can not thank you enough for your assistance and follow-through in this matter, and I assure you that it was indeed a pleasure to have worked with such a competent, caring manager. Sincerely, Jean
We bought a beautiful desk and filing cabinet that looks stunning in a home office. Completely thrilled with the purchase. John was patient, attentive to detail, and let us know exactly what to expect. I highly recommend this company.
Herb & Julie
We brought our new chairs home. Moved then in. Sat down. Reclined and took a nap. PERFECT We are totally satisfied with our purchase. Thank you all at Advance.
Hi John, I wanted to let you know what a pleasure it was to work with you and everyone along the way delivering our chair! Thank you to Brandon your logistics manager for arranging delivery to Alaska as well. Our chair arrived in perfect condition. It was extremely well packaged and handled with care. Love the fact that i saved $800 too! I will certainly recommend your company to my friends. Thank you so much! Suzie Morgan
I needed a very special bed for my new loft. I searched far and wide until discovering the folks at ContemporaryFurniture.com and their incredible selection. Picked out a bed and was beyond happy. But that's not the end of the story. The customer experience that I had was beyond astounding. No detail was left undiscussed or unanticipated. They made my purchasing experience fantastic and then some. In fact, just got a note the other day (eight months later) asking how I was doing and if I was enjoying the bed. Yup...this is how customer service is done!
A beautifully designed sofa. Charming, almost endless communication about the fabrics, John was patient, reassuring and funny as I took my time finding my own upholstery fabric. I live in Boston, no chance to see the real thing. ButI felt confident placing the order. I hope to do that again. Fine quality furniture, white glove delivery,worth the wait!
I ordered 2 IMG Luna tall back chairs and ottomans in July. I wanted a saddle color so I ordered "Nature" leather with a teak wood finish, and then I became uneasy that the leather color was too strong and spoke with John. He sent me a sample and after we discussed what I was looking for, he reassured me that the color would be right for me.There was a delay due to a strike on the shipping docks in Los Angeles but John kept me in the loop.Let me tell you that the chairs were worth the wait. They are so comfortable and the leather is buttery soft. The color of the leather (and the wood) is all that I hoped it would be.I am delighted with the experience I had with Contemporary Furniture. It was fun to buy from John and his staff made payment and delivery very easy and pleasant. This was my first experience, and hopefully, not my last.
Marilyn and Irv
After over 30 years with a wood and tile kitchen table, the new glass table andcomfortable chairs are really a new look.Thanks for all the time you spent with us.Your installtion crew took our our old table and chairs to our basement and put the tableback together. We highly recommend Advance Furniture for their quality,guidance, and sevice.
I bought incredibly comfortable and beautiful motorized Norwegian recliners I am in love with. The owner is John and he could not have been nicer. He gave us a very fair price.......We live a few states away yet it was no problem for him. He was a total pleasure to do business with. We need more businessmen with his attitude in today's United States of America. They are very comfy TV chairs, Watching football and Ultimate Fighting (hubby).. Almost makes us want to eat TV dinners..
We purchased a Billie Modern Recliner Chair over 15 years ago, Billie, as my wife calls it, has literally become a part of our family, as it looks a good as it did when we bought it. It is my wife's favorite chair and is extremely comfortable, as well as versatile in its varied positions. We highly recommend both the chair and Advance Furniture.
Over the years, we have purchased several pieces of gorgeous furniture from Advance. Recently, we purchased a bedroom set, two desks, and two credenzas. Because of an unexpected surgery, we were not able to take delivery when the furniture arrived. Chris (who we worked with on the purchase was fantastic with her knowledge and suggestions) immediately said, "No problem, we will hold it for you and you let us know when you are ready." Chris and John were more than accommodating and gracious to us when we encountered this problem. The delivery team of Jay and Kenny were two of the most careful gentlemen who have ever delivered to our home. We really were beyond pleased with Chris, John, the quality of furniture, their customer service and delivery team. I would highly recommend them to anyone looking for an enjoyable buying experience, you won't be disappointed. We know it's the first place we think of going when we need any type of furniture or accessory.
I searched on-line and found exactly what I wanted at Advance Furniture. I was concerned, though, because this company was in New York and I was in Oregon. I called and talked to John who assured me that this was not a problem for them. They would unpack it from the manufacturer and repack it for shipping. We ordered the cabinet. When it arrived, it was all wrapped together on one pallet. As we unwrapped it, we found that the glass doors and shelving were in wooden boxes, and the cabinet was wrapped in layer upon layer of cardboard, all held together by what seemed to be miles of plastic wrap. The cabinet was in perfect condition, and all I had to do was install the doors and put in the shelving. This took less time than unwrapping it.We are extremely pleased with the help of John and the quality of the cabinet. In fact, we now have him searching for additional furniture for us.
Our 1st purchase with Advance Furniture was in 1979. Over the years we have dealt with 3 generations of the family. The service has been of the highest quality all through the years. We originally lived near their store and their delivery service was outstanding, with all the care taken to set up the furniture and take away all the packing material. Now that we live in North Carolina, we purchased new dining room chairs and were very happy to hear Advance Furniture could help us with this purchase and be delivered. They stand by their product and follow through to make sure all is right with the sale.
My wife and I were looking for a contemporary kitchen table and chairs. Not having a good source for contemporary furniture in our area, we turned to John since he had helped us out with an issue we had on a piece of furniture he carries but we had not purchased from him. John was fantastic. He worked with us and made recommendations to ensure we made the perfect choice for our space. He also made sure our merchadise was fully inspected before it was sent to us to ensure what we received was in perfect condition. We are very happy with the final result. We look forward to working with John again in the future.
We ordered a contemporary sofa and chaise set. Every aspect of the process from John's attentiveness to our fabric and color selections, to ordering, and through delivery was exceptional. The product quality is likewise extraordinary. The furniture is a unique and attractive addition to our home. I would choose again to use Advanced Furniture from the outcome I received. :-)
We purchased the beautiful Modern Bedroom set. The wood somehow got scratched during the delivery process from the store to our house. John Kenyon called a specialist who repairs furniture to help us out. He did a good job on a few of the scratches, but was unable to cover up one scratch to our satisfaction. Because we were not totally satisfied John ordered a new part to the bed without us having to make a fuss. It arrived, was installed and now the bed looks perfect. Contemporary Furniture has excellent customer service, they are true to their word, and stand behind their customers!
We purchased a leather recliner which was a perfect size for smaller people. The cushion sagged and the service to correct the situation was quick, efficient and professional. They certainly stand behind every product. Sales approach is equally attentive and professional. There is no better quality!
The yellow leather swivel recliners exceeded my expectations in terms of quality, workmanship and overall styling. Equally important is the service aspect of the purchase. The staff is highly attentive to customer's wants and makes makes considerable effort to satisfy in every aspect of the looking, ordering and delivery process.
The curio cabinets are perfect! They are in excellent condition -- even the delivery guys remarked on how well they were packed! I really appreciate how well you kept me up to date on them while the manufacturer was backlogged, and I couldn't be happier with how they look. Thank you!
I wanted to thank you for all the effort you put into the furniture order for our clinic. Your customer service was impeccable. Your friendliness and great communication impressed me. I am very grateful for your perseverance in researching the product we needed and the many other times you went the extra mile to help me get the information i needed. You were gracious and helpful by email, phone and by mail! Through your efforts, I was able to pinpoint the exact design, fabric quality and color for our clinic waiting room. Great job guys! I will definitely recommend people your way.
Got the bed, everything was in order, great packing, great product. Looks as good as in your brochure - thank you.
Thank you for your superb customer service you provided me related to the two custom sofas I purchased. Originally I was considering the idea of an online purchase, however, after meeting with you at your Buffalo store location, I felt it was in my best interest to order from you. I am glad I made that decision. I felt more secure that the order was submitted correctly and that I had someone knowledgeable and caring if things went wrong. I appreciated that I could call back any time to check on the manufacturing progress and you would reply immediately with details. I will always consider Advance Furniture when I make a purchase in the future. Thank you again for everything. The sofas are better than expected!
Gary and Carol
The furniture we purchased is beautiful and fits our home and lifestyle perfectly. It is exactly what we were looking for and delivered to us with no issues as promised. Everybody talk customer service that is usually followed up with a dozen sorrys, but you guys are the exception in every category, and it's much appreciated on our end. It's been a pleasure dealing with you John, and all the nice people at Advance Furniture. We look forward to doing more business with you in the future!
Thank you for your prompt responses to my questions prior to ordering. Everything arrived this week and looks GREAT!! This was my first experience dealing with an online vendor and I must admit, I am completely satisfied. You were more responsible than other that I have dealt with for years!